Description

Ready made Soft Skills Training Material

• Stop Spending your Precious Time & Effort on Designing & Developing your Soft Skills Training Material.
• Designed & Developed for Actual Training Programs Participants.
• Directly use this Content in your Training Programs immediately.
• You can Edit and Customize all the Content as per your needs.

Customer Service Pack Contents:

1. CUS1 Excellence in Customer Service – 29 slides PPT
2. CUS2 Customer Relationship Management.ppt – 17 slides PPT
3. CUS3 Customer Orientation – 16 slides PPT
4. CUS4 How Customer Friendly You Are Questionnaire – Questionnaire
5. CUS5 Customer Service Cases – Case Study
6. CUS6 Responding to Internal Customers Cases – Case Study

Note: This is a Zip file.

This Content is Developed by Shabbar Suterwala With 25+ years of Experience as Corporate Soft-Skills Trainer, have Designed, Developed & Conducted numerous Soft Skills Training Programs, Workshops & Seminars for various Corporate Organizations & Institutions, Colleges and Private Institutions in India, USA, UAE, Kuwait, France, Tanzania, Nairobi, Sri Lanka, Thailand, Egypt, Saudi Arabia, Madagascar & Mauritius.

For all aspiring Trainers, HR Managers, Teachers and People who are looking out for Ready made Soft Skills Training Resources, I have put together these Soft Skills Training Packs which can be directly used in your training programs.